Privacy Policy

1. Introduction

Tuneline ("we", "our", "us") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.

2. Information We Collect

Account Information

When you create an account, we collect your email address and a display name. If you sign in via Google, we receive your name and email from Google — we do not receive or store your Google password.

Purchase Information

Payments are processed by our third-party payment provider. We receive a transaction ID and subscription status but do not store your credit card number or payment details on our servers.

Usage Data

We may collect anonymous usage statistics such as app version, platform, and feature usage to improve the App. This data is aggregated and cannot be used to identify you personally.

3. What We Do NOT Collect

• We do not collect, store, or monitor the content you watch or the playlists you add.
• We do not track your viewing history on our servers (watch history is stored locally on your device).
• We do not sell your data to third parties.

4. How We Use Your Information

• To create and manage your account
• To process purchases and manage your Pro license
• To sync your playlists and settings across devices (Pro users only, with your explicit consent)
• To send transactional emails (purchase confirmations, account security)
• To improve the App based on aggregated, anonymous usage data

5. Data Storage and Security

Your account data is stored on secure servers. We use industry-standard encryption (TLS) for data in transit and encrypt sensitive data at rest. We retain your account data for as long as your account is active or as needed to provide services.

6. Third-Party Services

We use third-party services for authentication (Google OAuth) and payment processing. These providers have their own privacy policies, and we encourage you to review them. We do not share your data with any other third parties.

7. Your Rights

• Access: You can request a copy of the data we hold about you.
• Deletion: You can request deletion of your account and all associated data.
• Correction: You can update your account information at any time through the App or web dashboard.
• Portability: You can export your data from the App.

8. Cookies

The Tuneline website uses essential cookies for authentication and session management. We do not use advertising or tracking cookies.

9. Children's Privacy

Tuneline is not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child under 13, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of the App after changes constitutes acceptance.

11. Platform Permissions

Tuneline requests only the minimum permissions needed to stream media and manage your library. We never access your contacts, photos, microphone, camera, or location.

Android

• INTERNET — to fetch playlists, EPG data, and stream media from the sources you provide.
• ACCESS_NETWORK_STATE — to detect connectivity changes and auto-reconnect streams.
• Picture-in-Picture — a system feature (not a runtime permission) that lets playback continue in a floating window.

iOS

• Network access — to stream media and sync your library.
• Local storage — to save playlists, favorites, and watch history on-device.

macOS / Windows / Linux

• Network client & server — outbound for streams and APIs; a local server is used by the media engine for internal playback routing (no external ports are opened).
• Keychain access (macOS) — to securely store authentication credentials.
• Local file system — to read M3U playlists you import and to persist your library locally.

12. Contact

For privacy-related questions or data requests, contact us at support@tuneline.app.